About Us
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(920) 395-1404
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Get to know our team, and let us know if we can help you!
What we’re all about
At Patch Adams Medicare Solutions, we believe Medicare doesn’t have to be confusing—and you shouldn’t have to figure it out alone. Our team of licensed, independent brokers specializes in Medicare, and we’re here to guide you through every step of the process with clarity, honesty, and patience. We’re not tied to any one insurance company, which means our only priority is finding the plan that’s right for you—not what’s easiest for us.
What sets us apart is our education-first approach. We take the time to explain how Medicare works, how different plans compare, and what your options mean for your care and your wallet. Whether you’re turning 65, retiring soon, or helping a loved one through the process, you’ll leave every conversation with us feeling more informed and more confident in your decisions.
Most importantly, our motto—“doing what’s right”—guides everything we do. That means no high-pressure sales tactics, no rushed conversations, and no one-size-fits-all solutions. Just real people, giving real advice, so you can choose your coverage with peace of mind.
Our Medicare Team
Patch Adams
Owner / Principal
Dualy Schueffner
Licensed Agent
Jon Kuehn
Licensed Agent
Glenda Pritzl
Administrative Assistant
Why use a broker?
Unbiased Access to Multiple Carriers
Independent brokers aren’t tied to one company — they represent multiple insurance carriers. This means they get to work on your behalf, instead of the carrier, to offer a range of plan options and help clients find the one that truly fits their medical needs and budget, not just push a single brand.
Personalized Plan Matching
Every individual’s health situation, doctor preferences, prescriptions, and financial circumstances are different. A broker can personalize recommendations to ensure clients get the coverage that fits their specific lifestyle and healthcare needs.
Expert Knowledge of Medicare’s Complexity
Medicare rules, parts (A, B, C, D), and plan options can be very confusing. Independent brokers are trained experts who can explain all the choices clearly — avoiding costly mistakes like missed enrollment windows or inadequate drug coverage.
Ongoing Support After Enrollment
Good brokers don’t just help at signup. They stay available year after year to assist with claim issues, plan changes, and Annual Enrollment Period reviews. Clients have a trusted advocate long after the initial decision.
No Extra Cost to the Client
Clients don’t pay anything extra for using a broker. Brokers are paid by the insurance companies, but their commissions are typically standardized, meaning they have no incentive to push one plan over another.
Help During Annual Changes
Medicare plans can change yearly (premiums, drug formularies, networks). An independent broker proactively reviews a client’s coverage every year during the Annual Enrollment Period (AEP) and suggests switching plans if a better option arises.
More reasons to choose us
Local
We understand the doctors, hospitals, and Medicare plans that work best in your community for your needs. With face-to-face support and year round service, we’re here when you need us – not just during enrollment
Independent
By definition, we work on your behalf – not the insurance company’s. Since we aren’t tied to any one insurance company, we can compare multiple plan options to find the one that truly fits your needs. Our advice is unbiased, and our only priority is helping you make the best decision for your health and budget.
Trusted
Consumers trust us because we lead with education, not sales – and we take the time to explain options clearly and honestly. Our reputation is built on doing what’s right, not what’s easy, which is why so many of our clients come from referrals and word of mouth. Check our google reviews to see what clients have to say.
Just a few of the Insurance carriers we’ve contracted
