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Patch Adams & Associates, LLC DBA Patch Adams Medicare Solutions Privacy Policy

Last Updated: March, 17, 2025

Introduction

Patch Adams & Associates, LLC (“the Company,” “We,” or “Us”) acknowledges and safeguards your privacy, adhering to this policy.

Scope of Policy

This policy applies to:

 

    • Data in email, text, and other electronic communications with Our Website.

    • Data from Our Website’s mobile and desktop applications.

Exclusions

This policy does not apply to:

 

    • Data collected offline or via other means.

    • Information gathered by third parties.

Consent

By using Our Website, you consent to this privacy policy. Changes to the policy will be communicated, and continued use after changes indicates acceptance.

Children’s Privacy

Our Website is not intended for children under 18. We do not knowingly collect information from children under 18.

Data Collection

We collect:

 

    • Personal identification information (name, address, email, etc.).

    • Non-personal data (interests in insurance products).

    • Internet usage and equipment information.

Data Use

We use your information to:

 

    • Display and improve Our Website and services.

    • Provide requested services.

    • Enforce rights and obligations.

Consent to Communications

By submitting your information, you agree to receive communications, including calls, texts, and prerecorded messages, from Patch Adams & Associates, LLC and its affiliates regarding your Medicare options and other insurance products. These communications may be made using automated technology, even if your number is on a national or state ‘Do Not Call’ list. Consent is not a condition of purchase. Standard message and data rates may apply. Reply STOP to opt out.

 

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Patch Adams Medicare Solutions, you may receive messages related to the following:

    •  Appointment Reminders
    • Follow-up messages
    • Billing Inquiries
    • Benefit Information

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS message per week related to your [appointments/billing/benefit information, etc.]

Example: “Message frequency may vary. you may receive up to 6 SMS message per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-in Method:

You may opt-in to receive SMS messages from Patch Adams Medicare Solutions in the following ways: 

    • Verbally, during a conversation
    • By submitting an online form
    • By filling out a paper form

Opt-out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at patchadamsmedicare.com/contact-us

Additional options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

    • Message and data rates may apply.
    • You can opt out at any time by texting “STOP.”
    • for assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
    • Message frequency may vary.

Data Disclosure

We may disclose:

 

    • Non-identifiable information freely.

    • Personal data to subsidiaries, affiliates, and third parties.

    • SMS consent or phone numbers for the purpose of SMS messaging are not shared.

State Privacy Rights

For state-specific privacy rights, contact us at patch@patchadamsmedicare.com.

Data Security

We implement measures to protect your data but cannot guarantee complete security.

ACA Policy Adherence

Please read and understand the ACA policy attestations.

Policy Changes

This policy may be updated at any time.

Acceptance of Terms

Your use of Our Site signifies acceptance of this policy.

Contact Us

For inquiries, contact us at patch@patchadamsmedicare.com or 920-395-1404.